How Does CLX.Abaxx Create Differences in e-banking?

By providing a bank portal solution that is consistently aligned to the wishes of the user and just as consistently to the requirements of the financial institution. As a bank, your primary point of contact with your customers is your website. Your customers are also accustomed to the convenience and capabilities of Web 2.0. It's therefore obvious to combine three components in e-banking:

The desires and habits of your customers. The requirements and latent potentials of your bank. The Bank 2.0 environment, which raises the user experience with e-banking to a totally new level.

CLX.Abaxx Generates Added Value

Added value for banks and for their customers. For customers because e-banking over the Internet and over mobile channels makes every wish possible and offers total convenience. For banks because CLX.Abaxx is modular and offers ready-made business cases and processes, allowing you to pick and choose exactly what you need now. Extensions are possible at any time.

And because all modules work together perfectly and seamlessly, incremental expansion does not create any problems but instead offers exactly what you promise: new features, expanded functions and powerful tools for your customers.

Comprehensive and Versatile

CLX.Abaxx stands for Bank 2.0 at its best. As a modular online banking solution, the bank portal enables the fast, cost-effective introduction of new business processes oriented towards private and business customers. CLX.Abaxx includes many pre-defined business processes for online transactions, collaboration and multichannel marketing, as well as a complete process platform that expands your range of options: The layout of exiting processes can be modified, new processes can be added, and existing systems can be integrated.

Individualisation is at the forefront, and the online banking solutions give you full freedom. The configuration tools and extension interfaces also ensure that upgrading to a new release is always possible, despite your individual adaptations. You can benefit from product innovations and extensions at all times, without having to jump over technological hurdles or accept incompatibilities. This is also part of our philosophy for Bank 2.0.

The Main Solution Modules at a Glance

The product includes the following solution modules (among others):

• User interface: generate user-friendly, customisable and secure user interfaces for various access channels (PC browsers, mobile phones, tablet computers, etc.)
• CMS: content management and integration of an external CMS, with personalised content delivery
• Process: mapping and integration of business processes
• Core: user management, security, searching, caching and administration
• Personalisation: dynamic personalisation using profiles, roles and a business rules engine
• Tracking: configurable user behaviour logging
• Messaging: personalisable multichannel messaging
• e-Statements: secure portal mailbox and archive for bulk document mailing and messaging
• e-Safe: electronic safe for personal documents, which can be integrated into collaboration scenarios; fully integrated with e-Statements.
• Intranet: ready-made functionality for employee portals
• Collaboration: collaboration using electronic media via wikis, forums, blogs, document management, surveys, team spaces and project spaces
• Online banking: financial status, money transfers, credit management, service processes and online product transactions using business objects and business cases based on established HBCI and FinTS standards
• Online brokerage: securities trading, online product transactions and depot management for end customers using business objects and business cases based on established HBCI and FinTS standards.

CLX.Abaxx offers:

• Role-oriented support of diverse user groups with different requirements and levels of expertise, including occasional users, experts, customers, partners and employees
• Improved customer service together with reduced costs for customer and partner support by using self-service technologies and personalisation;
• High level of reuse for creating user interfaces for various access channels such as PC browsers, mobile phones, tablet computers, etc.
• Complete and consistent mapping of business processes over multiple channels (modelling, implementation, verification, optimisation)
• Ready-made standard functions for increased efficiency and cost savings in development and operation
• Future-proof due to ongoing innovation, full conformance to industry standards and platform independence
• Configurability and an open architecture for maximum expandability and fast response to new or changed requirements

Portlets

Dynamic, modular websites for evolutionary portal development enable continuous product refinement and fast, flexible response to new or changed requirements. Supports AJAX technology as well as JSR 168, JSR 286 and WSRP portlet standards.

Portal Builder

Interactive configuration of portals, portlets, look and feel and page flows. Gallery of reusable front-end modules.

Application Framework

Fast project setup lets you concentrate on application development instead of the system environment.

Process Modeller

Fast, flexible response to new or changed requirements. Portal process documentation that allows even non-programmers to review and validate process descriptions. ARIS integration. Seamless mapping of business processes from modelling to implementation, verification and optimisation.

Workflow Engine

Flexibility: downstream changes to business processes are possible without program code modification. Low-maintenance, change-friendly implementation of business processes (no hard coding). Lower operating costs.

Activity and Process Repository

Easy reusability of implemented business logic. Lower project costs.

Personalisation

Content personalisation using profiles, roles and rules. Business rule generation and modification by expert staff.

Content Management

Seamlessly integrated, easy-to-use web content management system with WYSIWYG editor for occasional users. Delivery of campaign contents and support for multilingual content.

Wiki, Blog, Forum, Document Management

Ready-made, easily configurable solution modules for interactive collaboration between employees, partners and customers, including MS Office integration for document management.

Virtual Project Spaces

TeamLounge for virtual team and project spaces integrates wiki, blog, forum, document exchange, content management content and team or project calendars, along with a dedicated team administration and permissions system.

Intranet

News ticker, address book, content subscription, browser-independent favourites, news reader, request for leave, travel approval, travel expense accounting, business card ordering, groupware integration for e-mail, calendar, tasks and notes for MS Exchange and Lotus Notes.

User and Process Tracking

Configurable, anonymised user activity recording, also directly in graphic process models. Provision of web statistics and data transfer to external systems for further analysis.

Monitoring

Monitoring dashboard with extensive information on system status and infrastructure as well as configuration and optimisation tools.

Administration and Configuration

Administration tools for departments and technical administrators for individual modules, mapping of the roles and permissions concept, and configuration of language options.